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pre-order terms and conditions



pre-order

Our new collection The Art of Grace will be available for pre-order from Tuesday 28th November at 8PM AEST. all pre-orders will be processed through our website. full payment will be taken at the time of checkout. 

all pre-orders are due to be shipped from mid January 2018. once shipped the customer will receive an order shipment confirmation via email and a tracking number.

pre-order products are often a limited product, and although we often encourage you to secure them, we also ask that you commit and are certain of your pre order. we do not take cancellations on pre orders or refunds prior to shipping, same exchange and return policies to normal purchases apply.

please note, if one of the items you've purchased is not yet available, we will only ship your order once all items are in stock. should you wish to have part of your order shipped before or separately you must pay for additional shipping. in order to make an additional shipping payment or amend your pre-order please contact us at hola@yoliandotis.com.

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